Thoughtful design partner for cross-functional innovation
I love working with large, cross-functional groups to strategize, design and launch emerging experiences that are both impactful and human-centered. I’m just as passionate about how we work as what we create, and helped build inclusive processes that enabled teams to do their best work together.
🎯 Web applications, Enterprise systems and AI chatbots
🎯 Led design for Customer Success & Sales domains
🎯 Vision to execution, problem framing, collaborative brainstorming, strategic planning
🎯 Managing teams and guiding designers to deliver value and feel accomplished
🎯 Interaction Design, Conversation Design, Systems Thinking, Information Architecture, Research
Recent Projects
Web
Modular help platform for customers to find articles and seamlessly connect with an agent from global web sites.
Web+AI
First conversational experience in Autodesk to route qualified leads to Sales.
Desktop+AI
First Generative AI assistance within flagship product, AutoCAD, to troubleshoot product issues.
Enterprise
Rapid re-design of Enterprise Sales system to enable 500+ sellers to configure value-based deals.